🏥HIPAA Compliant • Built for Healthcare

AI Receptionist for Medical Practices

HIPAA-compliant AI that handles patient scheduling, prescription refills, and after-hours triage—so your staff can focus on patient care.

100%
HIPAA Compliant
24/7
Patient Access
60%
Less Hold Time
90%
Call Resolution

Healthcare-Specific Call Handling

Built for the unique needs of medical practices. HIPAA compliant from day one.

Patient Scheduling

AI books appointments based on visit type, provider availability, and patient preferences.

HIPAA Compliant

Enterprise-grade security with BAA, encrypted PHI handling, and complete audit trails.

Prescription Refill Requests

Captures refill requests with medication details and routes to your pharmacy workflow.

Clinical Triage

Uses your protocols to assess urgency and route emergencies to on-call providers.

Lab Results Inquiries

Handles routine inquiries and schedules follow-up appointments when needed.

New Patient Registration

Collects demographics, insurance info, and medical history before first visit.

Trusted by Medical Practices

"Our phone lines were overwhelmed. Now patients get through immediately, and my staff focuses on in-office care instead of answering calls all day."

MT
Dr. Michael Torres
Northwest Family Medicine

"The after-hours triage is a game-changer. Real emergencies get routed correctly, and routine calls book appointments for the next day."

JW
Jennifer Walsh, RN
Coastal Medical Group

Frequently Asked Questions

Is FrontDesk HIPAA compliant?

Yes. Our Enterprise plan includes full HIPAA compliance with a signed BAA, encrypted PHI handling, access controls, and complete audit trails.

Can it integrate with our EHR/EMR?

We integrate with major EHR systems including Epic, Cerner, Athenahealth, and others via HL7/FHIR or calendar sync.

How does after-hours triage work?

You configure your clinical protocols. The AI asks screening questions, assesses urgency, and routes calls appropriately—emergencies to on-call, routine to next-day appointments.

Can patients request prescription refills?

Yes. The AI captures medication name, dosage, pharmacy, and patient info, then routes the request to your refill workflow.

Ready to Transform Your Practice?

Start your free 14-day trial. HIPAA compliant from day one.

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